Christmas Returns Period:

As of Friday 16th October 2020, any order placed on usasports.co.uk can be returned for an exchange up to the 15th January 2021. Returns for refunds must be still made within 28 days of purchase.

 

In the event an item is later returned for an alternative size that is not in stock the customer will be offered an e-credit for the value of the order to make an alternative purchase.


Please package your product and return your order to:

Returns Department

USA Sports

Units 30-31 Point Pleasant Industrial Estate

Wallsend

Newcastle Upon Tyne

England

NE28 6HA

 

Customers from the UK and Northern Ireland can create a tracked Royal Mail label for the return by clicking here but please note a fee of £2.95 will be deducted from any refund amount for the return.

 

Customers from outside the UK and Northern Ireland or customers from within the UK using their courier for a return are advised to use a tracked service.  USASports.co.uk cannot be held responsible for the non-delivery of a return if it is not sent via a tracked service

 

Terms and Conditions

·         Orders can be returned within 28 Days of Date of Order

·         In the event, an order is sent back for an exchange but the requested size is not in stock we will contact you to see if you would like to choose a different item of the same value.

·         Customer is to cover the cost of original return shipping. For exchanges, we will cover the cost of the sending you the requested item once we receive the return

·         Shipping & shipping return costs are non-refundable for all orders. The cost of your items only will be refunded upon receipt of a returned item.

·         Only one exchange is allowed per order if a second exchange for the same order is requested it will be refunded upon delivery and not exchanged.

·         Items without original tags or stickers attached will not be refunded or exchanged.

·         Any items not returned in original brand new condition suitable for resale will be returned to the customer and will be ineligible for a refund or exchange

·         All returns can only be refunded to the original form of payment

·         Refunds and Exchanges will be processed within 7 working days of delivery of the return.

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